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#150989: "Pairing with Equinox website has expired or is faulty, please pair it again."

worksforme: Razvijalcem ni uspelo reproducirati tega hrošča

Na kaj se nanaša prijava?

altered #606743963

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Na neki točki mi ni bilo možno dostopati do vmesnika igre

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Na neki točki mi ni bilo možno dostopati do vmesnika igre

Prosimo preverite ali že obstaja poročilo o isti zadevi

Če je tako, GLASUJTE za to poročilo. Poročila z največ glasovi se obravnavajo PREDNOSTNO!

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Dec 27 th 2024 05:22 • TopDeckTCG • Razvijalcem tega hrošča še ni uspelo reproducirati:

F5 did not
Every time I join a game for Altered TCG I get same error

Image Link:
imgur.com/a/34dfcBq

Jan 1 st 2025 21:25 • Naacre • Razvijalcem tega hrošča še ni uspelo reproducirati:

I have the same error !
Any news ?

Jan 12 th 2025 18:28 • ChesseTheWasp • Razvijalcem tega hrošča še ni uspelo reproducirati:

happens a lot y es

Jan 14 th 2025 22:20 • vincentt • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

did you try to unlink and relink?

Jan 15 th 2025 12:09 • Alkazar95 • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

i have always this error, can't load my deck imgur.com/a/x0hthcK

Jan 17 th 2025 02:51 • ukimi367 • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

This has happened to me three times over the past three days (every time I tried to use a custom deck). I get the same error message reported by the other players. The first two times happened when I joined a table that someone else set up. This time, I set up a game with custom decks enabled, and I got the same error.

I am using the a Chrome browser on an OpenSUSE Linux operating system.

I also tried setting up a game from my Apple iPad, as well as accepting a game from the iPad. Each time I got the same error.

F5 did NOT solve the problem, nor did hitting retry several times. I also made sure that I was logged into my account on altered.gg.

Jan 17 th 2025 02:55 • ukimi367 • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

I also verified that on the BGA Altered game page, it shows I am linked to altered.gg and that the connection is OK.

Jan 17 th 2025 10:44 • vincentt • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

@ukimi367, did you try to unpair and pair again the account?

Jan 17 th 2025 21:51 • ukimi367 • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

@vincentt - Thanks for the advice! That seemed to work! I would encourage anyone else with the same problem to try the fix suggested by @vincentt.

Feb 4 th 2025 15:06 • Koblenz973 • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

Dès le début, je ne pouvais pas accéder à mes decks personnels. Et cela se reproduit en ce moment

Feb 5 th 2025 20:45 • MOhli • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

Same error

Feb 10 th 2025 22:54 • Carclin • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

Impossible de sélectionner un deck, réassocier le compte n'a pas fonctionné à temps, le délais m'a fait quitter la partie j'ai donc reçu une pénalité...

Feb 11 th 2025 04:06 • noxeor • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

This is happening to me and I am not able to unpair my account; it just hangs.

Feb 12 th 2025 01:11 • noxeor • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

Any help on this????

When a game starts, I choose “custom deck” and I get the message “ Pairing with Equinox website has expired or is faulty, please pair it again.”

Some people have said they were able to “unpair” and pair again and it works.

Assuming I understand what is meant by “unpair”, this is also not working for me.

If I go to my account settings, Linked Services, and next to Altered click the red “Revoke Access” button and it just shows “…” and never does anything.

Is there support for this?

The only reason I pay for BGA is to play Altered and I can’t play it…

Feb 12 th 2025 03:46 • noxeor • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

I fixed mine. Hopefully this helps others.

I play on iPad. Safari by default automatically blocks pop-ups. On BGA, attempt to unlink your Altered account, it needs to be able to open a pop up, so you need to go into Safari Settings and allow popups, at least temporarily.

Feb 12 th 2025 09:17 • vincentt • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

@noxeor, can you please contact BGA support so they can investigate (as it's outside of game jurisdiction, it must be processed byt hem)

Feb 12 th 2025 14:14 • AlexBOZON • Razvijalci potrebujejo nekaj več informacij, da ponovijo to napako:

J'ai essayer de faire plusieurs parties et le problème est récurent, impossible de sélectionner mes decks personnalisés.

J'ai rafraichi la page, je me suis déconnecté et reconnecté, rien n'y fait toujours ce même message d'erreur.

C'est d'autant plus frustrant que à cause de ce bug cela entache notre réputation sur le jeu et ça ne donne pas envie de continuer à jouer sur bga à Altered si la solution n'est pas trouvée rapidement malheureusement :/

Feb 12 th 2025 14:27 • Tisaac • Razvijalcem ni uspelo reproducirati tega hrošča:

Please read the previous answers : as advised by the message, you need to unpair and pair your account again.
To unpair, you have to go to your account settings / linked services / revoke access. Make sure to not have POP UP disabled.

Please post here again ONLY IF this does NOT solve the issue.

Mar 22 nd 2025 16:50 • Araby71 • Razvijalcem ni uspelo reproducirati tega hrošča:

Unexpected error: API ERROR#Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS12 22/03 16:46:50)

This is the error message I keep getting. I have logged out and logged back in and it still happens.

What else can I try?

I still can't play the game.

Apr 27 th 2025 14:06 • Potton • Razvijalcem ni uspelo reproducirati tega hrošča:

Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS17 27/04 14:05:58)

It's the same for me...

Apr 27 th 2025 18:11 • Tisaac • Razvijalcem ni uspelo reproducirati tega hrošča:

Sae answer : Please read the previous answers : as advised by the message, you need to unpair and pair your account again.
To unpair, you have to go to your account settings / linked services / revoke access. Make sure to not have POP UP disabled.

Please post here again ONLY IF this does NOT solve the issue.

Jun 21 st 2025 07:18 • syrak01 • Razvijalcem ni uspelo reproducirati tega hrošča:

No me permite cargar los mazos personalizados y pulsar f5 no resuelve nada (error GS17), aparece cada vez que intento jugar.

Jul 28 th 2025 16:15 • SUD - Ombrax • Razvijalcem ni uspelo reproducirati tega hrošča:

Erreur inattendue : API ERROR#Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS16 28/07 16:09:50)
i have this probleme and i can t play
please fixe that

Oct 20 th 2025 12:15 • Toxictonic • Razvijalcem ni uspelo reproducirati tega hrošča:

How can I fix this error? I cannot play anymore because of this error

Nov 1 st 2025 03:51 • godefv • Razvijalcem ni uspelo reproducirati tega hrošča:

I have this issue as well all the time now (#754062036). How can I unpair and pair again my account ?

Nov 27 th 2025 03:08 • Florivo • Razvijalcem ni uspelo reproducirati tega hrošča:

Since I have unpaired my BGA account in order to play custom decks, I get this message " Oops! It appears your account has undergone some kind of alteration, several accounts are logged in at the same time. You can sever the access of these multiple BGA accounts from your Altered account parameters. " and I cannot pair it again.... Is there any way to fix this issue ?

Nov 28 th 2025 10:03 • Noirhime • Razvijalcem ni uspelo reproducirati tega hrošča:

Florivo, in this case, you need to write to BGA Support : boardgamearena.com/support

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#150989: "Pairing with Equinox website has expired or is faulty, please pair it again."

Na kaj se nanaša prijava?

Kaj se je zgodilo? Prosimo, izberi spodaj

Kaj se je zgodilo? Prosimo, izberi spodaj

Prosimo preverite ali že obstaja poročilo o isti zadevi

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