#58349: "Trying to reset my password results in "unknown email address" for my Premier account"
Na kaj se nanaša prijava?
Kaj se je zgodilo? Prosimo, izberi spodaj
Kaj se je zgodilo? Prosimo, izberi spodaj
Prosimo preverite ali že obstaja poročilo o isti zadevi
Če je tako, GLASUJTE za to poročilo. Poročila z največ glasovi se obravnavajo PREDNOSTNO!
| # | Status | Votes | Game | Type | Title | Last update |
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Natančen opis
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• Kopirajte / prilepite sporočilo o napaki, ki ga vidite na zaslonu, če ga imate.
Unknown email address when trying to recover the password for my account.
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• Prosim, pojasnite, kaj ste hoteli storiti, kaj ste naredili in kaj se je zgodilo
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kateri brskalnik uporabljaš?
Google Chrome v97
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• Kopirajte / prilepite besedilo, prikazano v angleščini, namesto v vašem jeziku. Če imate sliko zaslona te napake (dobra praksa), lahko uporabite Imgur.com za nalaganje in kopirate/prilepite povezavo do slike tukaj.
Unknown email address when trying to recover the password for my account.
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• Je ta tekst dosegljiv v prevajalnem sistemu? Če ja, ali je bil preveden več kot 24 ur nazaj?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kateri brskalnik uporabljaš?
Google Chrome v97
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• Natančno in jedrnato pojasnite svoj predlog, da bo čim lažje razumeti, kaj mislite.
Unknown email address when trying to recover the password for my account.
• Kateri brskalnik uporabljaš?
Google Chrome v97
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• Kaj je bilo prikazano na zaslonu, ko ste bili blokirani (prazen zaslon? Del vmesnika za igro? Sporočilo o napaki?)
Unknown email address when trying to recover the password for my account.
• Kateri brskalnik uporabljaš?
Google Chrome v97
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• Kateri del pravil ni bil upoštevan pri priredbi za BGA
Unknown email address when trying to recover the password for my account.
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• Je kršitev pravil vidna na seznamu potez? Če je, pri kateri številki poteze?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kateri brskalnik uporabljaš?
Google Chrome v97
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• Katero potezo ste želeli narediti v igri?
Unknown email address when trying to recover the password for my account.
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• Kaj ste poskušali narediti, da bi izvedli to potezo v igri?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. -
• Kaj se je zgodilo, ko ste poskusili to storiti (sporočilo o napaki, sporočilo v vrstici stanja, ...)?
• Kateri brskalnik uporabljaš?
Google Chrome v97
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• Na kateri točki v igri se je težava pojavila (katera navodila so bila prikazana)
Unknown email address when trying to recover the password for my account.
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• Kaj se je zgodilo, ko ste poskušali narediti to potezo v igri (sporočilo o napaki, sporočilo v vrstici stanja, ...)?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kateri brskalnik uporabljaš?
Google Chrome v97
-
• Prosim opiši problem s prikazom. Če imate sliko zaslona te napake (dobra praksa), lahko uporabite Imgur.com za nalaganje in kopirate/prilepite povezavo do slike tukaj.
Unknown email address when trying to recover the password for my account.
• Kateri brskalnik uporabljaš?
Google Chrome v97
-
• Kopirajte / prilepite besedilo, prikazano v angleščini, namesto v vašem jeziku. Če imate sliko zaslona te napake (dobra praksa), lahko uporabite Imgur.com za nalaganje in kopirate/prilepite povezavo do slike tukaj.
Unknown email address when trying to recover the password for my account.
-
• Je ta tekst dosegljiv v prevajalnem sistemu? Če ja, ali je bil preveden več kot 24 ur nazaj?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Kateri brskalnik uporabljaš?
Google Chrome v97
-
• Natančno in jedrnato pojasnite svoj predlog, da bo čim lažje razumeti, kaj mislite.
Unknown email address when trying to recover the password for my account.
• Kateri brskalnik uporabljaš?
Google Chrome v97
Zgodovina poročil
Finally the 3rd email many days later magically went into the inbox.
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Dodaj nekaj k temu poročilu
- Drug ID mize/ premikanje ID-ja
- Ali je F5 rešil težavo?
- Se je problem pojavil večkrat? Vsakič? Naključno?
- Če imate sliko zaslona te napake (dobra praksa), lahko uporabite Imgur.com za nalaganje in kopirate/prilepite povezavo do slike tukaj.
